Last Updated on Tuesday, 16 September 2014 10:49Written by netload-loverTuesday, 16 September 2014 10:49
Season 4, Episode 1
It’s almost impossible to survive in the highly competitive hotel business without competent customer service, because patrons who experience an unhappy hotel stay often visit online review sites to tell their negative stories. And once word gets around, guests stop coming around. That’s when Anthony Melchiorri arrives on the scene. He’s a hotel “fixer,” the guy hotel operators call when their establishment needs to be overhauled. This hourlong series portrays the tough-love style Melchiorri uses at hotels across the country as he implements changes that include staff retraining and lobby renovations. With more than 20 years of experience in the hospitality business, Melchiorri says he knows the minute he walks into a hotel what needs to be fixed.
Three male detectives become embroiled in a tense struggle after a tragic accident that leaves a child in a coma. One is guilty of a crime, one will try to cover it up, and the other attempts to expose it. How far will these men go to both disguise and unravel the truth?